We run your entire IT: workstations, Microsoft 365, servers, firewall, backup and security — monitored around the clock and billed as a flat rate per workstation. As a managed IT provider we support SMEs in Zug, Cham, Lucerne, Kriens and Zurich: remote within minutes, on site when it matters.
| No. | Metric | Value | Remark |
|---|---|---|---|
| 01 | Response time SLA | 30 min | Service desk, priority 1 incidents |
| 02 | Experience in SME IT | 20+ years | From single office to 150 workstations |
| 03 | Data residency & backup | 100 % CH | Swiss data centres, Swiss DPA compliant |
| 04 | Infrastructure monitoring | 24/7 | Servers, network, endpoints, backup |
| 05 | IT flat rate for SMEs | from CHF 49 | Per workstation per month, fixed cost |
Figures per the current maintenance contract for IT outsourcing at Swiss SMEs.
Twelve building blocks, one contract, one point of contact. You choose the package, we operate the infrastructure — as the external IT administrator for your company.
Laptops and desktops built to a standard, patched and inventoried. New joiners are productive on day one — managed workplace Switzerland from a single source.
Microsoft 365 managed services: licences, Exchange, Teams, SharePoint and Intune policies. Configured properly, MFA enforced, continuously monitored.
Managed backup on the 3-2-1 principle, with restore tests instead of hope. Your data stays in Swiss data centres.
Managed cyber security for SMEs: EDR on every device, phishing protection, awareness training for your team. Measurably better security without hiring a specialist.
Managed network services in Zug and Zurich: firewall rules, VPN, Wi-Fi and switching, all maintained and documented — including updates and log review.
24/7 IT monitoring across Switzerland: we see the full disk, the failed backup job and the dying switch before your people grind to a halt.
IT service desk in Zug and IT helpdesk in Zurich: one number, one address, one ticket. Your staff talk to engineers who know your environment.
Cloud managed services in Zurich: Azure, hosted servers and hybrid setups operated, secured and cost-optimised. Managed infrastructure without a server room.
Endpoint management for SMEs: devices encrypted, software deployed, lost laptops locked and wiped remotely.
IT disaster recovery for SMEs with defined recovery times. We know in advance how long an outage lasts — and so do you.
SME phone systems on 3CX: numbers, queues, mobile integration — run by the same team that looks after the rest of your IT.
Synology support for file storage, snapshots and replication — set up correctly, monitored and regularly tested for recoverability.
Per workstation per month, twelve-month term, no chasing hours. Outsourcing IT support this way means fixed costs rather than surprises.
CHF 49
per workstation / monthCHF 79
per workstation / monthCHF 149
per workstation / month| Criterion | In-house IT hire | Managed service provider |
|---|---|---|
| Monthly cost | Salary from CHF 8,000 plus tooling | From CHF 49 per workstation, predictable |
| Cover during holidays and illness | Not covered | A team, not one person |
| Security expertise | One person, one skill set | Specialists for firewall, M365, backup |
| Monitoring outside office hours | Rarely | 24/7, alerts automatically |
| Scaling as you grow | Another hire needed | Adjust workstations in the contract |
Indicative figures for Swiss SMEs with 5 to 60 workstations outsourcing their IT infrastructure.
Several locations, one team: remote support immediately, on-site visits in Central Switzerland and the Zurich area by arrangement. The whole country is covered.
IT support in Cham, Zug, Baar and Rotkreuz. As the IT partner for the Zug region we look after fiduciaries, trading firms and trades.
External IT support in Lucerne and an IT company in Kriens — including the emergency IT hotline for Lucerne.
IT support for SMEs in Zurich, IT helpdesk and external IT administrator services — the Zurich partner for managed infrastructure.
Managed IT services for multi-site companies — one maintenance contract, the same standards and the same response times everywhere.
Flat-rate IT support starts at CHF 49 per workstation per month. Server, firewall and security are included in the Managed and Full tiers; licence costs are passed through transparently.
Take your workstation count × the package price. A company with 15 workstations on Managed lands at about CHF 1,185 per month — monitoring, backup and service desk included.
Below roughly 40 workstations a managed service provider is usually cheaper and broader than a hire. Above that, many SMEs combine both: an internal contact, operations with us.
Free IT assessment, documentation of your environment, a takeover plan, then onboarding in two to four weeks — normally with no interruption for your staff.
Order, not panic: MFA, a tested backup, endpoint protection, patching, firewall rules, awareness. The assessment shows which of these is missing at your company.
Backups and hosted systems sit in Swiss data centres under Swiss data protection law. Microsoft 365 data stays in Switzerland or the EU, depending on the tenant.
Every topic has its own home with us. Here you will find detail on managed services, security, telephony and regional support.
Thirty minutes, no obligation: we review your infrastructure, your risks and your current IT spend, and tell you what a maintenance contract would cost and deliver.